Services & Rates
TYPES OF SERVICES
- In-person: Our experts will meet your users where they are, whether in the real world or in our Lab, to run tests and observe user behavior.
- Remote: Our experts willcollect and analyze data from users who complete user testing on their own devices, wherever they may be.
- Virtual: Our experts will guide and interact with users participating in remote user testing via video conferencing.
Below is a list of our standard services and prices. For more information or to set up a tour of the lab please contact the lab manager at uxlab@utk.edu.
| Expert Analysis | User Testing | Educational Training & Instruction | Lab Use & Access Fee | Industry & Professional Workforce Training | ||
| UT Researchers | $160/hour | $110/hour | $36/hour | $68/hour | $134/hour | |
| External Academics | $246/hour | $169/hour | $55/hour | $104/hour | $206/hour | |
| External Market | $320/hour | $400/hour | $100/hour | $250/hour | $425/hour |
Effective Dates: July 1, 2025 – June 30, 2027
Expert Analysis: Expert analysis and evaluation to inform research and product development conducted without participants.
User Testing: CCI Labs led user testing to inform research and product development conducted with participants requiring IRB protocols and non-research activities (e.g., product development).
Educational Training & Instruction: Instructive and training activities to support a variety of learners and learning objectives.
Lab Use & Access Fee: Use of lab instrumentation, creative media, and technology and access to the CCI Labs for the conducting of research requiring IRB protocols and non-research activities (e.g., product development). (Additional Service Educational Training may be required)
Industry & Professional Workforce Training: Develop, deliver, and assess training, workshops, and curriculum to industry and professionals regarding the latest in user experience and related areas, including evolving user and workforce needs.